As a Customer you can manage your account and your membership here,
or get help and support if needed.

Use one of the two forms below to access your secure client interface.
You can then manage transactions handled by us with the wording VerifPass.
Feel free to contact our support if you have any problem and/or any questions.

Support Mail
Answer provided within 24h maximum

Phone Support 0800 746 510
Toll free number if you're calling from France. From 8:30am to 5:30pm (GMT-London) Monday to Friday

Please prepare the following information before contacting us by phone to facilitate the processing of your request, or send them if you are contacting us by email.

  • Your email address
  • Your identification number
  • Your credit card number

Please allow up to 48 hours maximum for a response if it's an out of hours call.